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We are usually asked about

Q Do you have long-term contracts?

A
No, our agreement can be terminated by either party with a 30 day notification.

Q Why do customers look for a Chinese agent procurement company?

A
Usually, you will get reply within 24 Hours after you contacted us. Any information from you is warmly welcome.Please do not hesitate to contact us! If you are in mainland China, please be sure that you can visit www.google.com, otherwise your message wil

Q Will Ruizhi sourcing be willing to share your factories address and contacts?

A
Should you need it, we do provide supplier information at cost depending on your product complexity, ranging between $100-$600. The deadline is before you place the production order. Why would we provide the supplier’s information to you? Being your trusted business partner is the primary goal of our company. We are always transparent with our service, price, and processes. Why we charge you? The reason we charge you for supplier’s information is because of our labor cost and effort to collect all different suppliers’ information and provide you the best options. Why we cannot provide the supplier’s info after you placed the order? We spent a lot of time and effort to build the supplier chain for you at that time point. A lot of hard work has been done and we hope this could be recognized.

Q I would also like to ask if you specialize in any specific area or products?

A
We have sourcing experience for all sorts of products, especially in the areas of homeware, jewelry, electronic products and product engineering etc. We have professional purchasing managers who can find competitive products for most customers.

Q Do you accept the discount/kickback or referral fees from the factory?

A
Ruizhi sourcing will not accept kickbacks from the factory, because the final price will be reflected in the quotation we give our customers, whether our quotation is competitive, whether our service is to reduce a lot of unnecessary trouble for customers, this is our core competitiveness as a sourcing company, we just want to put profits in our professional areas rather than this kind of grey area.

Q How do you qualify the factory to make sure their products and on time delivery are dependable?

A
We work with factories closely. We tracked the entire manufacturing process. Our staff will supervise the factory’s process to make sure each step went well so that the products and on-time delivery are dependable. In addition, because we have so many years of experience in sourcing, we know many factories well already. Absolutely, we have familiarized ourselves with all these certifications since we start our business.

Q WIll you be able to give me a satisfy customer reference contact to check your work and background?

A
Definitely we can give you some customers’ contact information for your reference. Also you can refer to our youtube channel to see our client’s feedback”https://www.youtube.com/watch?v=MloGeXGlGPc&t=6s”

Q Do you perfrom quality inspection or hire a third party to do the inspection job?

A
We have our own team to do the inspection.

Q How am i going to protect my payment if anything goes wrong when import from China?

A
We totally understand your concern, unfortunately, it’s hard to guarantee that there are no defective products. There are couple of reasons. First of all, all factories/suppliers cannot guarantee 100% of the products are good during manufacture. Second, there is a chance that some products can be damaged during the shipment. Since the manufacturers/suppliers typically don’t take any responsibility once the products are shipped out, Then how to ensure the customer's after-sales problems? First, we do our best to minimize the chance of having a significant amount of defective products shipped out. We do pre-shipment inspection carefully to check the quality and if anything is found, we will try to communicate with the manufacturer/supplier before goods shipped out; second, If the final goods arrive at the customer and there is a quality problem, then we need to solve the customer's problem in accordance with the after-sales terms of international norms.refer to “https://www.rz-sourcing.com/after”
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Any information from you is warmly welcome. Please do not hesitate to contact us!
Email
info@rz-souring.com (24 hours a day, 7 days a week)
Skype
info@rz-souring.com
WeChat / WhatsApp
+86 18319439263
Phone Numbers
+86 18319439263
FAX
+86 0755 84651609
Address
Rm 715, Bldg B, Baonengzhichuanggu, No.6 Fukang Road, Pinghu Street, Longgang District, Shenzhen, Guangdong, China
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