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We are usually asked about

Q Who do I notify before I send my product?

A
Please notify your sales manager prior to your product arriving so the Receiving Team is expecting it and can make proper arrangements based on the size of the shipment. You also need to send us an ASN(Advanced Shipping Notice) on CFS(ChinaDivision Fulfil

Q How long does it take to receive my product?

A
Our goal at RuiZhi is to take no longer than one working day to update your inventory on our system. Receiving a shipment begins the moment we begin the receiving process to the moment the pallet is placed in its designated storage location. If any or all

Q How can I ensure that the entire product I sent was received correctly?

A
Once your product arrives at our warehouse, it goes through a comprehensive receiving process. The quantities and product information are checked and verified against the provided packing slip. Any discrepancies are promptly reported to an Account Manager
Don't find the answer?
Any information from you is warmly welcome. Please do not hesitate to contact us!
Email
info@rz-souring.com (24 hours a day, 7 days a week)
Skype
info@rz-souring.com
WeChat / WhatsApp
+86 18319439263
Phone Numbers
+86 18319439263
FAX
+86 0755 84651609
Address
Rm 715, Bldg B, Baonengzhichuanggu, No.6 Fukang Road, Pinghu Street, Longgang District, Shenzhen, Guangdong, China
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